A zero-waste shop and Amazon.com…not two phrases you would put together.

As one of the 4 ‘Big Tech’  firms, Amazon is everywhere, getting all the attention and rightly, criticism for its lack of sustainability.

Specifically, its farcical amounts of packaging that come as part of essentially every parcel. 


You could order a pillow, or, you could order a pen – same packaging amount.

It is feasible to find zero waste products and therefore, use Amazon as a zero-waste shop.

And, yet, did you know?

It is feasible to find zero waste products and therefore, use Amazon as a zero-waste shop.

How? Keeping reading.

I promise not to waste your time (sustainability puns…)

Intro – how does a zero waste shop work?

So, ignoring that pitiful pun, l am going to presume that you know what a zero waste shop is.

If you don’t, simply they are retailers, commerce or e-commerce, who commit to reducing their food and/or packaging to near or fully net-zero.

Since starting out among grocery stores, the concept has exploded since the late-2000s.

But how does a shop go zero waste?

Let’s use a grocery store as an example:

  • No plastic: all food is displayed in bulk, while customers bring their own bags or containers. If they don’t, the store can sell them.
  • Local Produce: all products on sale will originate from local farmers or producers to minimise transport while supporting local communities
  • Check product origins: if a product isn’t or can’t be local, then the store will trace the product’s origins to ensure they are ethical, sustainable and so on
  • Backup options: any food or produce unable to be sold or nearing expiration will have an alternative destination, such as food banks

Of course, each retailer will vary, but these are the principle.

a zero-waste shop is one that minimises its waste or reduces it all together
How does this relate to Amazon?

Well, the concept and subsequent support for zero-waste are growing.

And Amazon is aware of this.

As with any business, they will spy new opportunities, and this has included establishing their own ‘zero-waste shop’ as part of their many departments.

They also highlight their techniques such as their plastic film recycling in which they hope to save 7000 ton per year.

But that is from the top-down, corporate level.

How can we, as individuals use Amazon as a zero-waste shop?

Now, l will be real here.

Amazon is a success because of how its appeal to us, as consumers.

It has a near-endless range of products, easily accessible and usually at reasonable prices.

  • Not everyone, including myself, can afford to buy from high-quality, ethical and zero-waste shops.
  • Or for some people, who perhaps live in rural neighbourhoods, they may not even be capable of finding zero-waste products.

At least that for practical day-to-day living. Even with the power of the internet and e-commerce.

We must rely on what works best for our individual circumstances.

There are ways to live sustainably on a budget you can see here.

And so enter Amazon.

But be aware, Amazon is the antithesis of zero-waste and sustainability. At least until they substantially reform their business practices.

Still, as l said, we as individuals can do our part.

Read more: Conscious Consumption: How to live sustainably on a budget

Both with improving our own sustainability habits by becoming conscious consumers. And by helping to maximise any usage of Amazon as a zero-waste shop.

Contact Customer Service

During or after purchasing a product off Amazon, you should contact customer service.

This is easy to do now with their chat-boxes.

Once they respond, simply instruct them to highlight your order, or better yet, flag your whole account to avoid excessive packaging and plastic.

I do both. Just to be explicitly clear.

It could go along the lines of:

Hi there,
I am contacting based on the most recent order l made. I’m requesting for this order to have as both as minimal packaging and plastics as possible. This means all materials including bubble wrap, plastic or polystyrene containers and cardboard covers.
I would also like this to be flagged and applied to my entire Amazon account. I appreciate your time.
Thank you

Of course, the details of this note will vary with each order.


It’s crucial to approach this step as an instruction, not a question.


Because psychology has shown, that if you phrase something as a question instead of statement it leaves room for people to interpret it as non-compulsory.

Which means they won’t do as you request.

I use the same technique when ordering a drink and don’t desire a straw.

So, simply when contacting them, ensure you’re assertive in your tone and it’s more likely they’ll comply.

Inevitably, this isn’t fool-proof.

But l have seen 6 of my last 10 orders packaged without plastic.

So it does work.

Read more: Milking it? 7 plant-based alternatives to dairy.

Search Amazons Frustration-Free Packaging

Sure, making forts out of cardboard boxes is fun.

But the excessive amount of Amazon is, least for me, infuriating at times. Farcical at others.

Amazon is aware of this, or least heard my outburst because they do provide the Frustration-Free Packaging service.

Essentially, this removes the box-around-a-box thing.

How many times have you ordered something small, say wire cable, only for it to come in a box you could effectively live in?

I mean it’s absurd.

So, by investigating this service you may be able to avoid excessive packaging and use Amazon like other zero-waste stores.

It’s not available for every product.

But its a start.

Use Amazon Warehouse as a zero-waste shop

The Amazon Warehouse you’ve more likely heard of.

Not only will it save on packaging, but it will save you money.

The Warehouse acts as an effective second-hand store, offering discounts, used products and bundles.

The limitation is you cannot tell what condition the product will be as Amazon doesn’t display them like say, eBay.

This isn’t obviously an issue with more traditional zero-waste shops since they are a fraction of the size of Amazon with a fraction of the consumer base.

So, with this l urge caution.

Read more: Sustainable Travel: 10 surprising but seriously simple tips

Realistically, only use it for products you know cannot differ greatly in their condition from ‘new’, or ones that are unimportant and you don’t need to be pristine.

this infamous about of packaging from amazon is what doesn't make it a zero-waste shop

Reject 2-day / multi-day shipping

This option might seem a little obvious.

But then you wouldn’t be reading this guide if it did, would you?

Still, you will want to request an order of multiple items to be packaged and sent together.

Understandably, it may well take a couple of days longer.

However, if it is something you urgently need, then you shouldn’t be ordering off Amazon, should you?

And if it’s your only option for that product?

Then plan better ahead for when you’ll need it, so you don’t have to rush to acquire it.

Of course, we cannot predict when we will need an item.

But the point is to try to maximise zero-waste. And so, some planning can go a long way.

Recycling your packaging

Obviously, l crucial step is to appropriately take care of your packaging upon receiving your product.

Now, in some cases, there will be materials we simply cannot recycle or reuse.

However, many can be. Including:

  • Bubble wrap can be recycled at various major outlets or stores such as Target or Walmart (US) or Tesco (UK)
  • Cardboard you can keep for use in your own future parcels or packages
  • The air-filled plastic pillows can be deposited at locations which collect and reuse plastic bags
  • And with bubble wrap, you can hand it over to various mailing or postal companies, unless of course, you want to keep it to pop

I might have done that last one a few too many times…

Some zero-waste products on Amazon

Considering this post is about Amazon, here are some of my favourite products that l recommend and you will benefit from.

Think of them as some starters to build on.

In the kitchen

1. These organic sponges serve as an amazing alternative to the cheap and tacky ones you buy elsewhere. Yes they are costlier, but they last substantially longer; MONTHS longer based on my family’s own testing as l encouraged them to purchase them!

2. These artisan and quality-crafted cooking utensils are genuinely what l started using once l left university and became more informed on the significance of sustainability. Might not seem like much, but how crucial is it to have long-lasting products to remind us of our zero-waste efforts as well as what we consume?

3. Try these stainless straws, which are…. I mean you get to be sustainable AND have a fanciful choice of colours to choose from? Come on that is cool, be you a student and housemates or a family household.

these metal straws are a must buy from any zero-waste shopWithin the bedroom

1. Just look at how cool and simple this cork clock is? Like seriously, cork doesn’t sound very appealing, but even something like that can be stylish and even minimalist. A wise investment if every l saw one.

cork is a great material to use for sustainable products and to buy from a zero-waste shop

2.  Something you may well take for granted but are pretty important bedroom components are bedside tables. Seriously, the times l lived somewhere and didn’t have them made me realise how much l do need or want them. And none are better than some sturdy, simple bamboo ones such as these.

Around the bathroom

1. A classic, but a staple. You need somewhere to store and organise your bathroom products (which are eco-friendly too right?), which makes this wooden 5-set piece very ideal then no? You’ll be surprised how quickly you like them, and initially buying one set, results in you buying one for each family member!

bathroom sets like these are great buys from zero-waste shops

2. Who wouldn’t want a bamboo bathmat? I can confidently say this is the first thing l remember having when l was younger in my bathroom, albeit a different style. But l loved the style of bamboo, period, and this is why l encourage you to try this one. It will last you years and be a pleasant addition of decor too.

a bamboo bathmat is a great way to start eco-living and what to buy from a zero-waste store

3. To complement the rest of your bamboo and wooden-themed products are these soap traps which utilise recycled wood and don’t leave any nasty or grimy streaks of soap as you them. I bought some for my family and they mentioned how light but study they are, subtly adding how nicely they added to the bathrooms aesthetics.  Try them!

Takeaways – try Amazon as a zero-waste shop

So, there are, as of right now, the easiest ways on how to use Amazon like a zero-waste shop.

Or at least treat it as one when buying.

As mentioned, this isn’t fool-proof. However, not everyone has the practicality or financial setup to allow them to search for or buy from premium and independent distributors.

We must make the best of our own circumstances.

Read more: Eco-anxiety: a guide to what it is and why it matters

But following these steps and applying to Amazon as best as possible will significantly reduce our waste and contribute to conscious consumption.

Just need to apply a little proactivity.

What do think? Have l missed anything?

Leave me a comment.


  • Pyotr Kurzin is the founder of My Global Muse, a space to talk about travel, sustainability, wellbeing and more. He works in climate change and humanitarian affairs, while loves to travel, dive, learn and more in his free time.

Pyotr Kurzin

Pyotr Kurzin is the founder of My Global Muse, a space to talk about travel, sustainability, wellbeing and more. He works in climate change and humanitarian affairs, while loves to travel, dive, learn and more in his free time.


Holistic · 23 July 2020 at 05:55

Hi. Loved this post as there are some great alternatives rather than ‘ don’t use amazon’ . But aside from the zero waste issues that you tackle so well with your suggestions , there is the big issue of workers rights and sustainability from that point of view.. so all in all amazon is still not a great place to shop from… unless there is really no alternative

    Pyotr Kurzin · 20 October 2020 at 19:17


    This post in no way encourages the use of Amazon – merely as a last resort because for some they have very limited options or lack the finances to be able to choose as freely.#

    Thanks for your input.

ปั๊มไลค์ · 1 June 2020 at 10:09

Like!! I blog frequently and I really thank you for your content. The article has truly peaked my interest.

Gabi · 26 April 2020 at 19:50

Hi Pyotr! As someone who is trying to move towards a more eco-conscious lifestyle, this post was a great reference point. I had no idea that I could ask for less plastic and packaging in my orders… I just assumed it was the “Amazon-way.”

(As a complete side-note, I think some of your item pictures are mismatched from the descriptions… i.e. your bin-liners show a photo wooden utensils, tissues show a clock, etc.) Anyways, great overall post!

    Pyotr Kurzin · 27 April 2020 at 03:17

    Thanks Gabi!

    Appreciate both your main comment and the sidenote – cant be having errors on an important post like this!

    Gabi · 8 May 2020 at 00:50

    No problem! I even linked this post at the bottom of my most recent article for people to check out. 🙂


    Pyotr Kurzin · 9 May 2020 at 23:03

    Wow, thats great to hear! Glad you’ve found it so useful.

Chris · 26 April 2020 at 00:51

It’s SO hard to know how to shop on Amazon sustainably. These days, between the company’s behavior toward their employees and their ever-growing market share, it’s difficult to support them. If we have to shop there for whatever reason, these tips are very helpful!

    Pyotr Kurzin · 27 April 2020 at 03:17

    Yes, the treatment of staff is something l am very conscious of. I refrain from buying there usually but found this a noteworthy post to write.

Bree · 23 April 2020 at 17:34

I’m glad to know that we can contact amazon and ask for less packaging. I really don’t see the need for the excess

    Pyotr Kurzin · 23 April 2020 at 18:15

    Totally its so not necessary!

Rosy · 22 April 2020 at 19:44

We really do need to cut back on our wastes…
It’s great that even Amazon can be used as zero waste!

Rose Ann Sales · 22 April 2020 at 09:48

I couldn’t agree more with what you mentioned here about recycling the packaging of the item. Amd thanks for the eco sponges. I’ve been looking for a great sponge lately.

    Pyotr Kurzin · 23 April 2020 at 15:56

    Pleasure, glad it was a useful insight – l recommend them as l use them myself since moving to the US

Joanna · 22 April 2020 at 09:01

Amazon is known for their excessive packaging. I remember one time I ordered something really small that arrived packed in two boxes with a lot of plastic inside. It’s such a waste. I didn’t know that you could ask them to pack without plastic.

    Pyotr Kurzin · 23 April 2020 at 15:58

    Yes, take the initiative to ask or request and they have an obligation to oblige!

Kevin Akidi · 22 April 2020 at 05:36

I love the idea of zero waste but I am also too OCD to allow some products to be handled by others. I try to strike a balance and see what i get without packaging and what I prefer packaged.

    Pyotr Kurzin · 23 April 2020 at 15:59

    Thats an interesting point you raise – you need to do what works best for you, but still commit to as much zero-waste as possible

Papa Jack Ph · 22 April 2020 at 01:09

I agree with what you have mentioned about not wasting anything that we can buy through Amazon. And this is an amazing tool to use specially this time of lockdown.

    Pyotr Kurzin · 22 April 2020 at 01:43

    Thanks a lot for your comment. Be sure to make use of it!

Rachel (patientandkindlove) · 21 April 2020 at 18:14

I agree that we need to cut back on our waste and I love the products you suggested. I will definitely try a few!

    Pyotr Kurzin · 22 April 2020 at 01:44

    Thanks Rachel, appreciate your support. Let me know which you try.

Steph · 21 April 2020 at 17:08

I’ve never bought anything on Amazon.but these are amazing tips.

    Pyotr Kurzin · 22 April 2020 at 01:44

    Oh well the time is nigh Steph!. Let me which of these you try.

Olya AMANOVA · 21 April 2020 at 16:13

Very nice blog post. Helpful and informative. This time is tough for many and tips here are going to be implemented with gratitude, I’m sure.

    Pyotr Kurzin · 22 April 2020 at 01:46

    Thanks, glad it was useful to you. Lets hope so!

Ramil Hinolan · 21 April 2020 at 14:12

I am glad more and more business are going into the sustainability initiatives. I have some items brought from Amazon.

    Pyotr Kurzin · 22 April 2020 at 01:46

    Thanks for your other comment. Yes, l think most of us do

Ramil Hinolan · 21 April 2020 at 14:12

I am glad more and more business are going into the sustainability initiatives. I will promote Amazon more.

    Pyotr Kurzin · 22 April 2020 at 01:45

    Haha, l dont think they need promotion, l think the sustainable products need the promotion!

World in Eyes · 21 April 2020 at 04:18

This zero-waste shop and Amazon is very much useful for all who are managing Amazon are trying to manage it….

Celebrate Woman Today · 21 April 2020 at 02:57

There are a lot of sustainable and biodegradable and organic and NON-GMO and other great products. We just need to put out our time to search them. I just found biodegradable dog bags that I was looking for forever.

    Pyotr Kurzin · 22 April 2020 at 01:48

    Yes its really not difficult to find them. I have another post outlining some of best you should read!

    Pyotr Kurzin · 22 April 2020 at 01:48

    Yes its really not difficult to find them. I have another post outlining some of the best you should read!

Ree · 20 April 2020 at 18:13

Really good post. People under estimate the role that Amazon plays in providing zero waste alternatives and also in being an outlet for small businesses to exist.

    Pyotr Kurzin · 22 April 2020 at 01:49

    I agree Ree, despite its size, it can be a very useful outlet if you take the effort to look.

Jen Towkaniuk · 20 April 2020 at 15:43

Thanks for the tip on contacting Amazon about using less packaging! I can’t tell you how many times I’ve received a box from them that is 10 times the size of the single item inside. I try to shop waste free when I can, but you’re right, sometimes the cost outweighs the trip to the recycle bin. Thanks for all you do to help us protect our planet.

    Pyotr Kurzin · 22 April 2020 at 01:50

    Thanks for your kind words, Jen!

    Really appreciate your perspective and yes, the boxes are just absurdly big.

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[…] Read more: How to use Amazon as a zero-waste shop […]

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[…] can also contact customer support to ask for less plastic packaging in your order. Check out this article from MyGlobalMuse for more tips on ordering from Amazon more […]

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